How To Talk To A Real Live Person When You Call The IRS Taxes

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I will show you how to talk to a real live person at the IRS when you call their toll free 800 # phone number. Getting a live agent is sometimes hard, this page will give you tips and shortcuts to get a live person when you call the IRS office
To talk to a live person at the IRS is very hard sometimes. Specially when its tax season. When I would call their number, i would always get an automatic respond system (machine robot) that gives you confusing prompts. I would sit through them waiting to see which prompt I would need, waiting for the last one hoping the next prompt is mine.... But to my disappointment, none of the prompts applied to my request..

The question is, how can I talk to an IRS agent directly and bypass all that recording... it was easy, all you had to do is keep pressing the # in your phone and it the system would transfer me to an a live person. They often update or change their answering system so this stopped working.

Fortunately, with all the comments from people like you, they've found a way to bypass the machine. as of April 2014, RKW method is the current way. Look for RKW's comments below.

If you found a better way, please let us know and leave your comments.

Dont forget to give a 'Thumbs Up' if someone's comments worked. :)
RKW
it does work to call the 800 number but you have to press at the button for "information about personal taxes" on the first menu. from the second menu just let the options list run until it transfers you. it's basically the same but you can't do it form the first menu anymore. i just did it and it worked fine.
Yas
this method worked for me, thank you!
ZJ
this actually worked just like he said, i went through on april 18
SILS
i kept calling for hours; but rkws method worked. after talking to a live person, and getting transferred, you have to just wait for the second live person. do not answer any prompts. thanks for helping. not all of us can handle the stress of not knowing why things did not work out like we expected.
Karen
thank you so much for this information. i had no clue how to get in touch with a person until i saw this info.
Teisha
i have been trying for over 2 months to speak to someone. i have just tried your method and i was transferred to an agent, i am now on hold right now. i may have to wait for 15-30 minutes but who cares. thank you so much!
Kimi
thank you! this worked perfectly and twice in a row, because the first person transferred me to a recording that cut me off. i did have to wait about 15 min. on hold the second time, but am on the phone now with a human being - imagine that!
Sabrina
this worked like a charm!!! thank you so much. the wait time was about 15-30mins but i was finally able to talk to a live person.
michele
it worked! thanks so much:)
DARRYL
worked like a charm, within minutes
L.A.
wow!!!! i'm actually getting through after weeks of trying.....thanks!!!!
Erika
this worked after trying for hours. thanks rkw
Alicia
hello my name is alicia my tax preparer filed a amemdent return. i called to check on it. it states i need more information. the thing is i'm homelss at the time so i don't have a permante address but i do have address i can use to receive mail.
todd
just call 1 800 829 1040 press 1 for english then press 2 for personal taxes just let the menu run over and over it will transfer u to a live rep im on the phone now waiting for a live rep. be prepaired to wait. do not hang up!!!!! today is 3/28/14 pass this info along...
tramesia
yes it worked im finally speaking with someone after monthes of trying i did my taxes on feb 6 and its still prossesing thank you so much

Jennifer
it worked!!! thank you! i hate calling the irs but now it easy. i did have to wait between 30-60 min but none the less i got through. yay!!
Kat
thank you so much. this worked like a charm!
Mary
great info! i had been trying to get through to a live person for about 2 hours and it took only 2 minutes when i did this. dam shame that it is not easier and that you have to resort to "hints" like this to get live help!
Shelly
thank you i have finally got through!
Kim
it did work. thank goodness!!! i was on hold for 55 minutes but i will take it!!!
Beverly
thank you.....thank you...... this is july and needed to call the irs.. spent 2 hours trying to through to a live person.
.....i did the one for english,,,,,then 2 for personal,,,,,then # # # and i was transferred to a live person.....
http://wallpaperama.com/forums/_aaxaxz.html
Daniel
to talk to a live rep. from the i.r.s. call 1-800-829-1040 and press pound two times.
MDG
i'm so glad i found this. the rkw method worked perfectly! i waited through 2 cycles of the menu and then was connected directly to a rep. took about 4 minutes. i'm on hold now, but it's all good. i can wait.
tax
this worked as of 6/16/14 thank you (follow the tree to personal taxes, then do not make a selection)
JoanButler
i have a united states treasury issued 10-07-93 from philadelphia, pa check. the check # is issued to myself joan . i t is an insurance check in the the amount of $1009.39. can this check be reissued. i found it after much cleaning just recently. thank you. my address is e.58th pl. tulsa, ok . please reply as soon as possible. again thank you. joan my phone # is ************.
Jim
worked for me. i pressed 1,0,0,0,0 and i got a person. am on a 15 to 30 min hold but thats better that where i was going which was nowhere!
Kathy
I was put on hold for 45 MINUTES and then had to be transferred, Shame on you IRS!! I am a single 60 year old schoolteacher and they want to place a lien on my paycheck! Since I can't get through to them, I don't know why. Is this the United States of America?
randy
it does work!! thanks to all who discovered this and passed it along- only waited about 2 mins and got a live agent.. 21 days and still no refund yet... anyone else having delay issues?
mark
think they changed the system. i called today-("high call volume")-couldn't get through to a live person-tried the # push- said "not a valid reply". i was calling since i owe a payment and wanted to see if they got it.
ill try later this week. good luck all.
Melina
how about filed 2/03/14 and still no refund as of today, 05/13/14
carmen
thank you all for your help. i am grateful for such wonderful people
Jay
ha!ha!ha! just tried entering personal return and waited. they were going to connect me with someone. then i get a message that they are having trouble connecting me. call back later. really!!!! you've got to be kidding. what a joke.
cherrygirl
i have tried all the ways listed and it keeps asking for my social and when i dont give it it hangs up on me..help
JULIA
i had a question. i have a ira and wanted to withdraw early due to death in family.\r\nhow much would i have to pay for $Three For Zero For Zero For Zero .$Three For Zero For Zero For Zero .For Zero For Zero withdrawal. is there a way of figuring this out. please let me know my email addresss is juliaFive Seven garza - at - yahoo!
you
julia
Trinette
unreal... rkw this really does work! i am on hold, but i actually spoke to a live human being! thank you!!!
Robbed
anyone know what to do if my tax preparer stole my refund? i had him file my taxes as soon as i got my w2s and i till have not gotten them.
John
this worked for me. after going through the prompt list on choice 2 i was put into the queue and was less than 3 mins before i got to a live person. i too was the victim of id theft with someone using my tid to file and am trying to get a transcript of that return. i sent my taxes in after this was done and they cashed my check within 1 week. so at the moment have two income taxes for 2013 on file.
Onia
i'm trying to reach a customer representative to answer my problems about my tax return i submitted februaryOne For Zero th Two For Zero One Four at h&r block west memphis arkansas. i haven't received my refund yet!! i think they messed up my return and not use the correct form to file it. i need

nassistance as soon as possible please email or call me at my number home number Eight Seven For Zero -Seven Three Nine -Four Five Eight One immediately!! thank you.

onia
Pat
THANK YOU!!! I had been trying for days to navigate through their prompts when I knew I needed to talk to a live person! Took your advise it worked!!!
Redbird
thanks rkwl today is 4/16/14. the "keep holding and let the options run" method worked for me. now i am on hold, and the wait time is between 15 and 30 minutes. i am at work, so will see how this works for me!
MONIE
thanks
it worked rkw but i've been on hold for about 15 minutes now.
melony
4-10-2014 - at - 3:15 want to speak to a live person? press 1 then press 2 then don't press anything and you get transferred to a live person! yay!
CityBoyAt
rkw's method worked for me. many thanks to rkw. i filed jan 27th and my return was accepted by the irs on jan 29th. my status went from "being processed" to not found with no other information.
do as rkw says and press 1 for english (unless you want spanish, then press 2), then 2 for "questions about personal taxes". after that don't press anything. it will eventually go to a live person. i got a live person right away but he transferred me to the right place and was on hold for 20 minutes so you have to be prepared to wait.
todd
hi like rkw said call the num press the option for personal taxes then let the menue just keep going dont press anything u will be transferred to a live representative.. i just did it it does work today is 3/ 21/ 14 they might tell u the call volume is to high now and to call back,but i actually spoke to a person do it
morric
doesn't work any longer. whether, waiting and not pressing anything, pressing ### or pressing 0, i got "we are unable to process your call at this time. please try again later" and they disconnect.
Nancy
the only way it worked for me was to press the # key as the person below stated.
then i got transferred, and because of high volume i got a recording to call back later or on the next business day. couldn't be put on hold. :~[
Hiagirl
press the # after pressing 2 and ask to speak to a live person.otherwise they transfer you back again, this will work.
nicole
i want to talk to a real person this is so frustrating and i tried the other methods i used the account # on the deposit slip and they kicked it out at the bank it tells me that doesn't sound right irs had the routing # and account # why wouldn't that work
Debbie
rkw,
thank you so much your method worked perfectly.
althoug when i got thru it was a 30 min wait. saved me a lot
of time and frustration trying to get to a live person even with the 30 min. wait. once again thank you
Barbara
my taxes were automatically sent to the irs on february 2, 2014. your website keeps saying being processed. i tried calling and i can't get a live person. i tried all the different ways of trying to get through to you. i need to know what is happening.
tamara
i tried all ways no answer tryin to get thru its very difficult
marvin
i was wondering if there was a reason why it's taking so long to get my refund i submitted it on the 25th of jan. through taxact dot com and excepted on the 29th is there a reason why it's taking so long and if there is would u please let me know thank you .
Latavia
my tax return is still saying processing when will i get a date,its been 2 weeks
Ronald
any body find our any refund info
tyty
i did my tax's on the 2 and its still saying processing i need to speak to a live person
Michael
when will i get my taxing it's been a mouth from february Four th ssi Five Three Five -Six Four -Four Eight One For Zero marr joint Eight For Zero For Zero For Zero .For Zero For Zero can u e mail me
Diane
hi! the reason i;m contacting you is because i'm afraid my daughter is going to get in trouble with you. her name is beverly . my brother robert lives in pottsville,pa. his son robert jr. lives with him also. he workes. his father said to bev he needs someone to claim on his income tax. and she said she would do it. she does not live with them. and i told her not to do it she would get in trouble. i just wanted to let you know before it happens. thank you! diane
HAROLD
I wish to know the balance of my tax debt for the years 2010 and 2011. I Paid some of it off with my 2012 tax returns. Please send me the balance so that I might continue to pay it off.
grelminar
confirmed. press ### and waiting doesn't work anymore. game over.
Amanda
they hang up on u doesnt work
sheral
i will like to know how can i find out who have put me on there income taxes with out my past so right now
anthony
when i filed last year, i was due a refund and never received it , how do i resolve this ?
b/f
please can you help mi in send the tax id for my business.
b/f general contractors or call mi at Five For Zero Three Five Four Eight -Eight Four For Zero For Zero
claude.mckenzie
i am a member of the first ame church and we need to verfiy our tax id number: 658-6111721. please mail a letter to the church so we can give this information to the banks and outher vendor.
Keosha
how do you find out if you ole from years back and how much and where to send it
scott
i have a minor daughter, whom i pay child support on, and it has brought to my attention that my ex-wifes boyfriend{husband}is threatening to claim my daughter on his income tax, he has left the state of florida and has only one child with her, the other two don't belong to him,one is mine. he goes under these names, allenj.or allen j. ; my ex's name is lynda .in our divorce agreement, she claims the daughter we share one year, and i claim her the next year. last year, she claimed earned income credit on her, but it was my year, and now this year,he thinks he can claim a child that is not his. is this legal.he is trying to beat us to the punch by claiming them first. i only want to claim my daughter. what can i do to stop this?
sylvia
i don't see on my work history,all the employment i have worked.(2)..i also want to know when can i start getting my work
retirement funds?1st irs needs to add all my employment funds!for time worked!
CDN
worked like a charm. # sign a couple times and straight to a real human
lannie
never filed taxes and I have been asked for a pin # or agi and I don't have either one...
Andrea
Thank you so much!!! I just love what you can find on the internet!!
Valerie
Filed taxes on Feb. 16th and have not received refund! What is the holdup?
dDEBORAH
using #### really works. thanks
Anthony
I'm recieving an email from ( irs.gov) telling me that I am qualified for a 2013 subsidy benifit.
Is this a legitimit e-mail form the Internal Revenue Service?
Judy
Thank You so much...I had to wait for a while on the phone but it was worth it...I love the Internet!!
mulugeta
i want to know if my tax is filled or not .Because I send to some body to prepare my tax . Even if call him , he doesn't answer me. if I file,it will be double filling therefore i have to be sure before I fill .
Gloria
Been long I had not receive my tax
Rob
The ### trick worked. talked to a helpful person.

H+R Block bade a huge mistake with their software and I'm never going there again. 21 days for a refund? more like 3 months
Geri
Same here Turbo made a -600 dollar mistake on mine and I still haven't gotten my refund after electronicaly submitting it 25 days ago:-(
n/a
yea it works but you sit on the phone for almost a hour after they transfer you its crazy!
Lynn
THANK YOU, THANK YOU!!!! It really worked , I filed my taxes over 12 weeks ago, and the status still shows pending. Finally I got to speak with a real Live person. It's sad that all the money collected by IRS that they would make it so difficult to speak with an live customer service person.
Jennifer
I've been trying to get a real live person from the IRS for weeks now! This worked immediately! Thank you, thank you, thank you!
Snowanjill
#### worked for me a total time of waiting and resolving an issue was 50 minutes all together, problem solved Thanks a mil for the info
JAMES
IT ABSOLUTELY WORKED WITHOUT ANY PROBLEMS!!!!!!!!
Sarah
WORKED! Pushed # four times, #### and it got me right through!!! THANK YOU!
Fran
My boyfriend has not paid taxes since 2005. IRS estimated his 2006 taxes and filed for him. He has been getting letters from IRS for years now and no one has done anything or made any attempt to collect. His total salary per year is over $155,000.00 and he has a military retirement of $23,000. He has a bank account and no one has ever taken any money and no tax liens. I don't understand.
dave
not pushihg any buttons or responding at all got me thru to operator. then waited 5 mins.
Marie
Went to file with H & R Block and thy called me back and notified me taxes were denied because my son had file already, he would not, or could not, he is Autistic. Does not know how to do them or what to use for taxes bcause I handle all his affairs. I could not find form 3949a. I am in the hospital and need to have this stopped immediately. I need to talk to someone, taxes are due Monday 15, 2013, please help. Thank you.
Ian
My tax payers number has already used on a return but it wasn't me! What can I do?
Christine
IT WORKED JUST KEEP PRESSING THE # KEY UNTIL IT JUST PUTS YOU THROUGH TO AN OPERATOR AWESOME!!!!!!!
Tiffany
Danielle is right, ### worked, YAY!!!!
Mike
## Worked! You guys made my day!!!
Amalia
Thank you so much, it works!!!
ScoB
Danielle was right just keep pressing #.
mike
danielle, is correct press # like 20 times, it automatically goes to operator who will switch call, youll wait 30 mins then.
KELLY
wow!!! it worked!! waited 20min but I wasted 3hrs of my day trying to talk to someone before I got this tip thank you :D
mitchell
you never sent my refund to my bank
Tiny
Hello. Thanks for this information. I called and pushed # for each response prompted and I got to a person.
wally
when do I get my education refund?
Andrea
THANK you!!! It worked! Like it says, do press 1 for english, but DON'T enter your info...just press # a couple times and it transfers you to an operator who will then transfer you to someone else where you're likely to be on hold for a half hour.
*getting
YAY! It really did work!! I was starting to get so frustrated! Thank you!!
Melissa
I have questions, I need help
Kayla
I hit pound twice and got an operator. She was nice ans transferred me to someone else all in less than 5 minutes.
Tammi
Praise The Lord !!!! It worked thank u for sharing this.
berries
I been trying and trying and this worked! Thanks a bunch
Lynn
Finally an answer that was true. Thank you for posting this. Whoever you are, I appreciate you. Thank you.
Shicala
I hope this work I am really needing to talk to someone about my return
taylor
Woo hoo it worked :-) thank you!
Jacqueline
I've been giving two dates that I will receivce my taxpayment , and haven't received anything, is there any way I can get a real date
andrea
woohoooo it works when ya press # twice!!!
diamnds
awesome advise on pressing the #, finally it connected. I have only been trying this number since DEC 2012!
georgetta
Thank you!! This worked like a charm!! two clicks of the # key is all it took for me.
darlene
thank you!!!!!!!! THIS WORKED. THANK YOU AGAIN!!!!!!!!
Nicole
Pressing # several times in a row works beautifully! I was able to get into the queue to speak to a live agent immediately.

Thanks!!
lisa
that worked for me just today
Jordan
Sweet baby jesus thank you so much! I pressed ## over and over and I was connected. Life Saver.
electro2377
Wow it definitely works.. Ive spent all morning trying to reach a Live Agent, thanks
leanne
It worked!!! Amazing.. how cool....
Samantha
OMG it worked!!! Thank you for this page!!!
tam
yay !!!! this really works !!!!! i'm on the phone with them now !!! 3/1/13
randy
you can also just press zero twice in a row on any automated system and you will connect to a live agent
Anice
I am trying to get contact with irs concerning the amount that i o them
Joel
It helped me out so much! I finally got past that # silly # automated system. Thank You soooooo much!
Connie
Daniela thanks for your reply i had the same problem with mine an have been trying to figure out how long it would take me to get my refund. i called the bank an there was not an account with the number i gave so i can only hope its 2 to 4 weeks i filed on the Feb 5
Kenny
I e-filed on Jan 24th 2013, it was then accepted on the 31st of January. I waited through the 21 days and at the end it was still "processing". So I called the IRS on Feb 13th and was able to talk to someone after over an hour of fighting my way through the phone system. Apparently because my wife changed her last name it caused an issue which meant they were just sitting on it. Fine, so they "fixed" that issue and I was told that that was the only thing holding up my refund. Now it is the 25th of February and my return is still processing. Took me another hour of fighting until I found this # trick (which worked) and now I'm sitting on hold. I have a standard deduction, married filing joint return. Where the hell is my refund?
KAYLA
Hi there, thx for this page. I have been waiting on my refund since March; at that time the website said I would get it by Apr 15.Then the website changed to say 'in six weeks' but never gave a date!!! i dialed this # 800.829.1040, pressed # twice and waited for about 24 minutes for a rep to pick up. She said they mailed it March 12 and she put a trace on it. I have to call back in 6-8 weeks to see if they found anything.
Derek
This WORKED! Thank you for your post.
Marie
These was my case I just today went to my WMR and its posted to be received in July. Did you ever get your refund and how much time after your WMR status changed. I spoke to someone just now but couldnt tell me anything on the date I will receive because in her sistem it does not have a return date. Super Frustrated >>>>Awww help
Title: How To Talk To A Real Live Person When You Call The IRS Taxes [2504]
Tags: irs taxes chat live person contact
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