Photoshop Hangs Stucks Stops - Reading Text Global Resources...Done.

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By: Bornluiel

The other day I was making a banner for my friend's website. His banner required a special letter but i didnt have the special fonts he wanted. So i searched the web to see what i could find. I found this website, i don't remember the correct url, but it was someing like 1001fonts or something like that. Anyway, I download it and installed in my computer.

After that, my photoshop CS version 8 started to act weird. It was working fine before, but now it gets stucks at the splashing screen "Reading Text Global Resources... " every time I start photoshop. I included this picture of how it looks when it gets hang.

hangs

You see, when photoshop is initializing(starting), it loads your preference file located at:

C:\Documents and Settings\user\Application Data\Adobe\Photoshop\8.0\Adobe Photoshop CS Settings

the photoshop preference file is called: Adobe Photoshop CS Prefs.psp

HOW TO FIX THIS PROBLEM: Follow these steps:

1. Make sure your photoshop is not running. (or hanged) you can kill it with windows task manager by hitting control-alt-delete and select the task manager button.

2. find the file called "Adobe Photoshop CS Prefs.psp" in the following folder:

C:\Documents and Settings\user\Application Data\Adobe\Photoshop\8.0\Adobe Photoshop CS Settings\

* note: user will be whatever your are loged in as.

3. Delete this file or rename it to: Adobe Photoshop CS Prefs-old.psp (i just put "-old" at the end) - or whatver you want. The goal is so that photoshop doesnt use this .psp file again when it starts to load.

4. start photoshop, now it should load completely and it will prompt you to customize your color settings. You can click Yes or No.

5. Done

Hope this helps. If you have any comments or questions, you can post them here.

keywords: photoshop cs ver. 8, crash, crashes, splash screen, loading, startup, starting, start, hang, not working, fix, resolve, fotoshop, repair, guide, problem, issue, situation, windows xp, fails to load, stopped working, what to do

Posted on: May 15, 2006

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# 129828 Reply By Jasper On Sat Mar 13, 2010 2:50 am

Jasper

If it doesn't work, try this:

1) rename
adobe photoshop cs prefs-old.psp

2) delete
new doc sizes.psp file in the same folder
(like the previous posting)

# 129785 Reply By Nir On Fri Mar 12, 2010 6:53 am

Nir

Thanks dude!!
that was really helpful..........!

# 129582 Reply By Jags On Mon Mar 08, 2010 8:42 pm

Jags

Mite, Thanks a lot for the tip. You saved so much of time. It works perfectly now.

# 127725 Reply By wallpaperama On Tue Feb 09, 2010 11:11 am

wallpaperama

FOR VISTA: Read Karolicker comments, it shows you where you can find the Adobe Photoshop CS Prefs.psp file in yoru windows vista

for WINDOWS 7 you can follow these instruction at this page:
Windows 7 PHOTOSHOP Reading Text Global Resources...done

# 127719 Reply By jill On Tue Feb 09, 2010 8:57 am

jill

same problem as tay - my c drive does not have documents and settings - windows vista - nearly ready to cry with this!!! any thoughts?

# 127579 Reply By Jesse On Sun Feb 07, 2010 10:39 am

Jesse

In heavy production and got this error. This guys tip saved my ass. Dude, if you are in the White Plains, NY area, I want to buy you a drink!

Jesse

# 127015 Reply By AntiDuckRu On Sat Jan 30, 2010 1:48 am

AntiDuckRu

Thank you! It's 2010, but your tip still works fine!

# 123720 Reply By Umesh On Fri Dec 18, 2009 6:41 pm

Umesh

very good help, thanks for wallpaerama

# 123650 Reply By Crioceris On Fri Dec 18, 2009 2:19 am

Crioceris

thanks a lot

# 122762 Reply By Scarlett On Tue Dec 08, 2009 9:48 am

Scarlett

thank you! i've been going nuts since yesterday. worked perfctly on cs4 running xppro sp3 (in case anyone was wondering)

# 122492 Reply By Tay On Sat Dec 05, 2009 8:14 am

Tay

i go onto my c drive..but there isnt anything called documents or settings..ive just got
downloads
perflogs
pro files
programme files x 86
users
windows

...th it! some help..maybe coz i have vista? isit different?

# 122231 Reply By Dave On Wed Dec 02, 2009 7:44 pm

Dave

thank you very much it worked...

# 121784 Reply By MgR On Sat Nov 28, 2009 8:09 am

MgR

worked on photoshop 7 too, when i was having a hanging issue getting it to start a new document. thanks!

# 121674 Reply By j. On Fri Nov 27, 2009 8:23 am

yup. worked.

1) renamed
adobe photoshop cs prefs-old.psp

2) deleted
new doc sizes.psp file in the same folder
(like the previous posting)

worked for me.
11/27/2009

# 118136 Reply By Jill On Sat Oct 17, 2009 9:06 am

Jill

thank you! thank you! thank you!

# 117052 Reply By Hilary On Sat Oct 03, 2009 10:08 am

Hilary

thank you so much!
i've been trying to fix this problem for the past three hours, however - in photoshop cs 8.0, i had to not only delete the prefs.psp file, but the new docs file as well.

thanks so much! :d

# 116867 Reply By santhakumar On Wed Sep 30, 2009 7:37 pm

santhakumar

hi, i have followed the same steps in cs3 ..wow it works
1.opened the .psp file
2. rename it
3. open photoshop
4. :)

# 114877 Reply By Mandy On Sun Sep 06, 2009 3:49 am

Mandy

thank you so much!

# 114426 Reply By ROY On Tue Sep 01, 2009 6:37 am

ROY

very good！

# 108994 Reply By Karolicker On Sat Jul 11, 2009 6:03 am

Karolicker

guh. of course, i screwed up the path. the correct one is:

c:\users\user\appdata photoshop cs settings\

# 108992 Reply By Karolicker On Sat Jul 11, 2009 5:56 am

Karolicker

thanks for the advice. works great now.

one thing to mention, though; vista users will find the file in c:\users\user\appdata\roaming\ photoshop cs settings\. you'll have to copy/paste it into the search bar since it won't let you browse there :s

# 107148 Reply By Heidi On Tue Jun 23, 2009 11:57 am

Heidi

...and your solution is still working.
i was just hit today by this error.

great tip ! :*

# 106139 Reply By Paul On Sat Jun 13, 2009 9:04 am

Paul

ian's method worked for me (deleting all the .psp files). thank you!

# 105965 Reply By thanx On Thu Jun 11, 2009 9:18 am

thanx

great, thanx!

# 105963 Reply By Jan On Thu Jun 11, 2009 9:07 am

Jan

unreal! thank you so much! i have been searching for a solution for this and tried so many things, but your work-around fixed it immediately! i can't thank you enough! you rock!

jan

# 105753 Reply By Nick On Tue Jun 09, 2009 11:48 am

Nick

dude! legend. saved me hours of hacking. (worked on cs2). many thanks.

# 102569 Reply By Andy On Thu May 07, 2009 12:39 am

Andy

thank you for the tip worked with cs4 with xp also. :)

# 101264 Reply By Ellen On Fri Apr 24, 2009 5:09 am

Ellen

hey! thanks so much for posting this.. saved my bum big time! :-) it worked when i deleted both the new docs file and the adobe photoshop cs prefs file.

cheers!! :-)

# 97763 Reply By TomÃ�Â¡s On Fri Mar 20, 2009 6:19 pm

TomÃ�Â¡s

thanks!!!
gracias, me has solucionado la vida

# 96232 Reply By Fotomagasinet On Sat Mar 07, 2009 12:59 am

Fotomagasinet

thanks a lot
deleting all the seven .psp files
c:\documents and settings\[user]\application data\adobe\photoshop elements\3.0\editor

as said by ian maddocks made it work!

# 96116 Reply By Tracy On Fri Mar 06, 2009 1:45 am

Tracy

my photoshop continues to freeze at the same spot even though i did exactly what you said.

# 95118 Reply By Niels On Thu Feb 26, 2009 12:25 am

Niels

nice one! thanx

# 92459 Reply By palapple On Mon Feb 02, 2009 1:12 pm

palapple

thanks a lot, it works

# 89225 Reply By george On Thu Jan 08, 2009 4:11 am

george

this resource is nearly immeasurable for it's great info... i am a professional graphic artist working under a deadline and my photoshop cs stopped loading and would freeze as described above... it was the last entry by # 78844 reply by peter gurry on sat nov 01, 2008 12:14 pm that made mine work... dude you are the man!!! you saved my as$% at #$%... forever in debt... george

# 89211 Reply By smirnoff On Wed Jan 07, 2009 11:43 pm

smirnoff

photoshop зависает read global text resources

# 86036 Reply By Ian On Sat Dec 13, 2008 9:30 am

Ian

this tip also works (with a small mod) on elements 3
i tried just removing "photoshop elements 3 prefs.psp"
but the splash screen continues to hang after "reading text global resources....done"
after that i just removed all the seven .psp files
c:\documents and settings\[user]\application data\adobe\photoshop elements\3.0\editor
it works again now. it don't know which of the files actually cured the problem, but since ps boots again i don't care!
thanks for posting the tip
ian

# 85431 Reply By Free On Mon Dec 08, 2008 10:00 pm

Free

wow !!
it worked like a charm! thanks alot bornluiel

# 85030 Reply By foto On Sat Dec 06, 2008 11:16 am

foto

i had mine photoshop cs3 not responding startup

# 82009 Reply By Kristina On Tue Nov 18, 2008 11:36 pm

Kristina

thank you so much for this. my photoshop stalled while i was trying to work on a job and your site was the only one that i could find that helped. thanks so much.

# 81404 Reply By hattie On Sat Nov 15, 2008 7:16 am

hattie

hi,
this freezing has happened to me loads, i searched the internet and they said to delete the 'new document sizes.psp' file so i did and it worked for a while then stopped. i uninstalled and reinstalled photoshop cs version 8 and i still didnt work , then i found you and i deleted the 'adobe photoshop cs prefs.psp' file and the new doc and it works. thanks.

# 79521 Reply By Tim On Thu Nov 06, 2008 12:34 am

Tim

thanks!
i had the same problem and this fixed it. is this just a file corruption or is it a virus attack?

# 79357 Reply By seven On Tue Nov 04, 2008 11:04 pm

seven

is it different if im using vista or xp?

# 79355 Reply By Jim On Tue Nov 04, 2008 10:34 pm

Jim

your trick fixed my problem in cs2. thanks for posting the info!

# 78844 Reply By Peter On Sat Nov 01, 2008 12:14 pm

Peter

i actually had the same problem, but this solution didn't fix it. but i found another one that did. i had to delete the new doc sizes.psp file in the same folder as you mentioned above. for more, you can see adobe's official technote here: kb.adobe /selfservice/viewcontent.do?externa