Norton Internet Security Sonar Protection Not Fixed - General Errors

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This is an error i am getting on my Norton Internet Security 2010 when i click on the fix button
This is an error i am getting on my Norton Internet Security 2010 when i click on the fix button

for some reason, when i try to fix it says:


FIX NOW
Fix not complete
Item: SONAR protection
Status: not fixed
Support

i dont know what to do to resolve this problem i dont understand the message

here is a snapshot of the windows that pops up
23p-7594-norton-sonar-protection.gif

update: thanks tom, tom's reply was the best solution. you can find tom's answer on the last page, below, you'll know is tom's reply because you will see a happy face with thumbs up!!!
nia
OMG...i was starting to wounder about why everyone was thanking Tom until this SONAR protection happened to mine. Now its my turn to say a big 'Vinaka' (thank you - in Fijian)..it really does work...U r a life save on Computers Tom....
david
hey tom. i did what you said but mine is different. could you help me with this? i click "help and support" then "get support" but next is says "checking your connection: we are unable to communicate with one of our servers"
Fredrick
20-7594-exclamation.gif
sonar protection has a bug on Vista computer. I push the button to fix, nothing happens. Please help! Thanks.
marlon
you need to update to windows 7 or 8, vista is not a good operating system, whoever still has vista, get rid of it, its the best advise you are going to get
Henry
20-r49196-norton-error-support.jpg|49196
its very easy to fix, just click on the support link and it will start to look for any errors in the installation. very easy.

note if you are getting this error, you just need to update your norton to a new version
Ace
Whats the solution???
Turuhira
I have the same problem with sonar protection. i have tried toms suggestion and it doesnt work for me, has any1 else found another way?
sharon
this is driving me crazy, mine says the same thing!!! sonar, fix now an it wont work!! help!!!
Michelle
what is Tom's suggestion?!?!?!
Barbi_71
I had the sonar "error" with Norton 360. I installed the free version of Malwarebytes & did the Full scan. Error is gone, but its only been 12 hours, we'll see!
david
Who the hell is Tom??????????????????
David
hey guys how you fix it now i have same problem
robin
I cant fix sonar protection
sherri
I have Norton and it says can't be fixed, I am on a fit. help me please.
Tony
I had to turn off SONAR Protection because, as a software developer, it did not like some of my applications and automatically deleted them, no questions asked.
Cliff
Tom's fix did not work for me... The same error kept recurring. I finally clicked on the open support site button and it's informing me to update from 2011 to 2012 'Most customers find that updating solves their product issues.'
CEIL
What does Norton have to say about this problem? Has anyone talked to them about Sonar?
sele
This really worked. Is the best. Thanks Tom.
mar
how do you guys fix it..im having same prob now..
malini
thanks Tom your solution 100% works.thanks
malli
hi


Can you little bit more
Marsha
I followed Tom's directions from page 2. Click on your Norton Security icon. When it comes up, click on "support", the "go to support", and follow the directions from there. Once you restart the computer, it should work.
Ken
How to correct Sonar Protection that keeps coming up
JEFF
I AM ALSO GETING SONAR PROBLEMS TRIED ALL BUT TO NO AVAIL SWITCH OFF -FOLLOWING DAY NOT A PROB ALL FINE LATER IT SAYS SONAR AGAIN BACK TO SQUARE ONE --WHY DO I NEED TO WORRY OR IGNORE IT???
candy
go to page 2 and follow Tom's instructions. they seriously work i was stressing out over the Sonar not fixed problem and Tom saved my day. THANKS TOM!!!!!
betty
what can I do to fix the Sonar Protection
Mr
So...What did Tom say to do ?
Sandy
Is this serious if so how do I take care of it?
jayfifa
TOM LEGEND
charlie
We are unable to communicate with one of our servers. Would you like to attempt to correct this problem by releasing and renewing your IP settings?
jojo
Tom's solution worked like a charm!
welove
where is tom?? i cant find anything ...
wowww
all you have to do is browse the forum till u see why everyone is thanking tom for...js follow his instructions people...things wont just happen by themselves
Eva
Thank you Tom !!!!! really!!! I did what you suggested and it worked perfectly. The "Not fixed"nightmare is finally over Have a great day eva
http://wallpaperama.com/forums/norton-internet-security-sonar-protection-not-fixed-t7594.html
Master....
Hey tom, your solution works...
Please follow his steps it works, Thanks Again...
Alpa
I tried Tom's suggestion, it worked. Thanks, Tom.
melvin
i get the same message about sonar protection after hitting fix. it says not fixed. is it safe or should i contact norton about this problem, it just appeared 11/9/2010. someone please help. i got my pc fixed about 2 weeks ago after it got a virus. the computer place sold me a norton disk. i don't want anything else to happen last damage cost $ 175.00.
philip
08-7594-10-03-09-1907.jpg|16361
plz take care of this problem it's a pain in my #$%.(sonar protection)
amit
pla give the solution to fix the sonar protection
mikael
ADVICE!!!!!!!! -------You should read the above wall.----END ADVICE!!!!!!!!!
cameron
my norton keep coming up with sonar proctection tryed fixing it and its saying cannt be fix dunno what to do
delaina
i click on fix it and it says problem not fixed, what do i need to do to fix the problem?
gloria
i get from norton all is well then i keep getting this?
Thomas
Me Too!! Do not like this problem, how do I FIX it?!?!!
Doo
Tried Tom's solution, restarted. worked like a charm. Thanks a lot
Freeman
Thankyou Tom, your solution worked for me!Norton works fine on my system now.
Rihard
I have installed all latest updates and have caried out a quick scan , no viruses found.
Robert
Hi Tracy, try Tom's solution, it worked for me!
Tracy
I am having the same problem as everyone else with Sonar Protection!This is an error i am getting on my Norton Internet Security 2010 when i click on the fix button for some reason, when i try to fix it says:

FIX NOW and then it goes right back to being not fixed i dont know what to do to resolve this problem i dont understand the message with Sonar Protection. Could you please guide me in getting this fixed. Thank you!!
rahul
me 2 facing d same problem of not fixing sonar protection
Robert
I had the Sonar Advanced Protection error -3039,1 problem on my Norton 360 v4. I tried Tom's solution, which only takes about 2mins and after a reboot, every thing is working perfectly. THANKS TOM!
tanisha
i am having this same issue!!!!!!!! please help
joshua
sonar protection not fixed, though it says fix now but end up not fixing it. what do i do to resolve the problem.
thanks
sean
Most of my Norton problems in the past have been solved by downloading the Norton Removal Tool (NRT.EXE), removing the product, reinstalling once, and if that doesn't work, cutting my losses and installing Kaspersky Internet Security or Avira.
Claudia
I have the same problem. Norton support and I have removed Norton and reinstalled many times. I want it to be fixed and at the same time I want to know if the computer is safe or not. I have been trying to fix the problems for days and hours, I am tired. Olease, a solution!
Tom
Left Click "Help and Support"
Then Left Click "Get Support"
Then Left Click "Begin Support Session"

It will start a scan of your system. Mine had an issue with the Sonar definitions. It asked to reboot to confirm, and upon reboot everything was fixed and running properly.
Title: Norton Internet Security Sonar Protection Not Fixed - General Errors [2637]
Tags: norton internet security antivirus virus protection pc computer laptop firewall
By , 61 Comments